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1、技能工程師 TECHNICAL ENGINEER
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
PROFESSIONAL EXPERIENCE
1998-Present TECHNICAL ENGINEER
mERCER INE.,Albany,NY
Plan,coordinate, and execute hardware,software and network installation,configuration,maintenance,troubleshooting and repair operations f
2、or service contract clients.Specialize in maintaining IBM and Mac PCs,and peripherals with emphasis on networking environments.
Develop and implement service schedules,systems and procedures to assure delivery of quality,cost-efficient technical services.
Quickly diagnose causes of systems failure
3、s and malfunctions to ensure highest operating efficiencies,reliability,and quality performance standards.
Respond immediately to emergency situations with sensitivity to deadlines and customer needs.
Assist network engieers woth installation and trobleshooting of Appleshare and Novell systems.
A
4、nalyze client equipment and operations to determine servicing and supply needs.
Monitor and maintain cost-effective inventories of supplies,tools and materials.
Investigate,test,and implement improvements to existing procedures.
Consistently manage time and multiple tasks to meet deadline,establi
5、shed objectives,and quality performance standards.
Foster clear munications and maintain excellent staff and client working relations. KRITEL ASSOCIATES,INC.,Schnectady,NY
Directed and supervised all MIS,related activities for a financial services firm supplying critical,timely information to cor
6、porate client base.Adminstered DISTON'S 2 Novell 2X networks,maintaining peak operating efficienclen and providing user training for all hardware and software applications.Controlled budget costs for purchasing and operations.
LICENSES AND CERTIFICATIONS
TECHNICAL EXPERTISE
Hardware proficienci
7、es:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISI LASER PRINTERS,COLOR PLOTTERS*OKIDATA*EPSON*DEST OCR SCANNERS*STORAGE DIMENSIONS E/O SCSI DRIVE.
Networks:APPLETALK*ETHERTALD*NOVELL NETWARE 2X,3X*CABLING,NODES PERIPHERALS.
Software applications:DOS.MCINTOSH OPERATING SYSTEMS*MS WINDOWS 3.0,3.1*WINDOWS APPLI
8、CATIONS * CWP 5.1* WORD *EXCEL*LOTUS*WORDPERFECT 5.1*DISPLAYWRITE 4*QUICKEN 3.0*PAGEMAKER 4.0* HARVARD GRAPHICS 3.3*PUBLISH/TEXT PAC OCR* NUTSHELL PLUS II*PARADOX 3.0
Notice:
Professional licensure and certifications add weight to resume.
Use of boldgace and itallcs provides a clean and crisp presentation.
技術工程師 TECHNICAL ENGINEER范例
