供貨售后服務(wù)承諾書(shū) .docx

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供貨售后服務(wù)承諾書(shū) 　　您所居住的住宅樓由我公司承建，經(jīng)縣建設(shè)主管部門(mén)驗(yàn)收合格，現(xiàn)對(duì)工程質(zhì)量做以下保證：我公司確保工程質(zhì)量符合國(guó)家規(guī)范要求，基礎(chǔ)及主體結(jié)構(gòu)無(wú)質(zhì)量隱患。 　　裝飾及裝修工程按設(shè)計(jì)及施工規(guī)范要求完成確保該項(xiàng)目質(zhì)量合格；電氣、給排水、通訊、天然氣等設(shè)施按設(shè)計(jì)及施工規(guī)范要求完成確保該項(xiàng)目質(zhì)量合格；住宅小區(qū)內(nèi)的給排水、道路、路燈綠化等配套工程按設(shè)計(jì)及施工規(guī)范要求完成確保該項(xiàng)目質(zhì)量合格；確保用戶的安全使用！根據(jù)《房屋建筑工程質(zhì)量保修辦法》規(guī)定，我公司將對(duì)本工程實(shí)行質(zhì)量保修，如在保修期內(nèi)出現(xiàn)保修范圍內(nèi)的質(zhì)量缺陷，我公司將立即派專(zhuān)人進(jìn)行修復(fù)。如在保修期內(nèi)出現(xiàn)的保修范圍內(nèi)的質(zhì)量問(wèn)題，而我公司未能及時(shí)保修，因此而造成的損失將由我公司承擔(dān)。 　　保修范圍內(nèi)的保修費(fèi)用由我公司承擔(dān)。如因人為造成的質(zhì)量缺陷，我公司將不承擔(dān)保修責(zé)任。 　　落款某某建筑公司就好了。 　　貨物質(zhì)量保證及售后服務(wù)承諾書(shū) 　　（說(shuō)明：競(jìng)標(biāo)人按本項(xiàng)目《貨物需求一覽表》及其它要求自行詳盡描述，如需生產(chǎn)廠家進(jìn)行售后服務(wù)的，請(qǐng)同時(shí)提供生產(chǎn)廠家售后服務(wù)承諾書(shū)。承諾書(shū)包括以下內(nèi)容（包括但不限于），競(jìng)標(biāo)人可自行設(shè)計(jì)格式填寫(xiě)。） 　　: 　　非常榮幸能參加貴代理機(jī)構(gòu)組織的************************項(xiàng)目的談判，現(xiàn)我公司就貨物質(zhì)量保證及售后服務(wù)作出如下承諾： 　　一、供貨、驗(yàn)收的工期（日期）、質(zhì)量保證期、采購(gòu)計(jì)劃等具體售后服務(wù)方案 　　二、付款方式承諾 三、其他優(yōu)惠條件 　　四、保障合同履行的措施及其他需要說(shuō)明的事項(xiàng) 　　競(jìng)標(biāo)人名稱(chēng)（加蓋單位公章）： 　　法定代表人或委托代理人簽名： 　　競(jìng)標(biāo)日期： 　　售后服務(wù)承諾書(shū)鄭重承諾：1. 我廠出售的所有產(chǎn)品保修期為一年，保修期內(nèi)免費(fèi)上門(mén)維修（人為因素或不可抗拒的自然現(xiàn)象所引起的故障或破壞除外）。 　　2. 在接到報(bào)修通知后，七個(gè)工作日內(nèi)趕到現(xiàn)場(chǎng)并解決問(wèn)題。3. 用戶可以通過(guò)售后電話咨詢(xún)有關(guān)技術(shù)問(wèn)題，并得到明確的解決方案。 　　售后服務(wù)電話：4. 用戶在正常使用中出現(xiàn)性能故障時(shí)，本公司承諾以上保修服務(wù)。除此以外，國(guó)家適用法律法規(guī)另有明確規(guī)定的，本公司將遵照相關(guān)法律法規(guī)執(zhí)行。 　　5. 在保修期內(nèi)，以下情況將實(shí)行有償維修服務(wù)；（1）由于人為或不可抗拒的自然現(xiàn)象而發(fā)生的損壞；（2）由于操作不當(dāng)而造成的故障或損壞；（3）由于對(duì)產(chǎn)品的改造、分解、組裝而發(fā)生的故障或損壞。 　　4.售后服務(wù)承諾 　　Second, Quality Commitment(A) the warranty periodDuring in the quality assurance due to manufacturing quality problems, Upon supplier receipt notice by the demand side , the supplier shall promptly sent technicians to the scene to deal the problem, until the required technical specifications, Imperative the equipment to normal operation, And bear the cost of equipment manufacturing quality problems, because by the demand side improper care or improper used cause damage to equipment, supplier will actively cooperate to resolve the problem, All e*pense to be burden by the demand-side.(B) After the warranty periodProducts mechanical failure cause by the long run, In the case, problem demand side can not be resolved, supplier received notice by the demand side, the supplier shall promptly sent technicians to the scene to deal the problem, Imperative the equipment to normal operation, all e*penses to be borne by the demand-side.Third, installation and Test1. Instructions to install: the equipment installation stage, the demand side of the time required to send technical e*perts and skilled workers to the scene, technical guidance, processing and manufacturing-related technical problems. And the demand side in the field of training of technicians and workers.2. Bear the associated costs during installation, should improve cooperation with the demand side, Strengthen the installationstruction safety. Strict implementation of standards for equipment installation, equipment installation in accordance with technical requirements and procedures, strict control of quality of the installation to ensure the accuracy and equipment installation commissioning qualified to ensure the normal operation of equipment.3. According to user request, careful field service customers in a timely manner and do free guide installation, testing work to ensure normal operation of equipment, installation and testing process in the commitment to ensure the quality of the installation, according to the contract schedule required to complete installation, testing, and strive to reach production standards.Fourth, After-sales service1. Arrange transportation for the user to ensure the safety of equipment to the scene.2. For the user preferred provider of equipment spare parts, and ensure normal production needs, meet customer needs.3. In the equipment warranty period, In accordance with the Contract Law the quality of products implementationthree Guarantees.。