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1、Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Management Skills,Performance Improvement,Definition,Definition,Supervisor or Manager is the person who lead a team of people to achieve targets and goals set by the organization,Sha
2、ring experience,ORGANISATIONAL LEVEL,TOP MANAGERS,MIDDLE MANAGERS,FIRST-LINE MANAGERS,OPERATIVES,FIRST-LINE MANAGERS,Supervisors responsible for directing the day-to-day activities of operative employees,MIDDLE MANAGERS,Individuals at levels of management between the first-line manager and top manag
3、ement,TOP MANAGERS,Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members,Operatives,People who work directly on a job or task and have no responsibility for overseeing the work of others.,Process,
4、ORGANIZING,PLANNING,LEADING,CONTROLLING,MANAGEMENT,PLANNING,Defining goals,Establishing strategy,Developingplans tocoordinateactivities.,ORGANIZING,Whattasksareto bedone,Who is todo them,How the task tobe grouped,Who reports towhom,Wheredecisionsareto bemade,Length oftime,LEADING,Motivatingemployees
5、,Directingthe activitiesof others,Selectingthe most effective communication channel,Resolvingconflicts,CONTROLLING,Monitoringperformance,Comparingperformance with goals,Correctinganysignificant deviations,DOING,10%-50%,FIRSTLEVEL MANAGERS,MIDDLE MANAGERS,TOP MANAGERS,ToolsOptimum results,Delegation,
6、explain why jobis important,define resultswanted,authority,agreed ondeadline,ask for feedback,set up controls,Problem Solving,Workchanging,Focuson system:DrJuran,80%System20%People,Service Industry 30-80%loss in nonvalue added job,Tools,SWOT,FISHBONE,ACTION PLAN,SWOT,SWOTAnalysis,Whatis SWOT Analysi
7、s?,Toolsforauditing an organizationand its environment.,1,st,stageforplanning.,S Strength(Kekuatan Dalam),W Weaknesses(KelemahanDalam),O Opportunity(PeluangLuaran),T Threat(AncamanLuaran),Strength,Weakness,Opportunity,Threat,Internal,External,Fishbone,Action Plan,END,謝謝觀看,/,歡迎下載,BY FA,ITH IMEANA VISIONOF GOOD ONE CHERISHES ANDTHEENTHUSIASMTHATPUSHES ONE TOSEEKITS FULFILLMENTREGARDLES,S OF,OBSTACLES.BY FAITHI BYFAITH,
簡潔明快的優(yōu)秀模板之商業(yè)管理技巧suervisory
